@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700;800&display=swap');
:root{
  --bg:#f6f7f9; --surface:#ffffff; --surface-soft:#fbfbfc; --line:#e8ebef; --line-strong:#d9dde4;
  --text:#111827; --muted:#6b7280; --muted-2:#94a3b8; --accent:#0f172a; --gold:#c8a46a; --gold-soft:#f7efe1;
  --green:#10b981; --green-soft:#ecfdf5; --blue-soft:#eff6ff; --amber-soft:#fffbeb; --shadow:0 18px 48px rgba(15,23,42,.08);
  --radius:22px; --radius-sm:14px;
}
*{box-sizing:border-box} html{scroll-behavior:smooth} body{margin:0;font-family:Inter,Arial,sans-serif;color:var(--text);background:var(--bg)}
a{text-decoration:none;color:inherit} button,input,select,textarea{font:inherit} button{cursor:pointer} img{max-width:100%}
button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:3px solid rgba(200,164,106,.35);outline-offset:2px}
.premium-body{background:linear-gradient(180deg,#ffffff 0,#f7f8fa 100%);min-height:100vh}
.eyebrow{font-size:11px;letter-spacing:.18em;text-transform:uppercase;color:#9a7b45;font-weight:800;margin-bottom:10px}
.brand-row{display:flex;align-items:center;gap:12px}.brand-badge{width:42px;height:42px;border-radius:14px;display:grid;place-items:center;background:linear-gradient(135deg,#fff8ec,#f3e1bf);color:#8d6a2f;font-size:20px;box-shadow:inset 0 0 0 1px rgba(200,164,106,.28)}.brand-title{font-size:14px;font-weight:800;letter-spacing:.16em}.brand-sub{font-size:12px;color:var(--muted)}
.primary-btn,.ghost-btn{border:none;border-radius:999px;padding:14px 20px;font-weight:700;transition:.15s transform,.15s box-shadow,.15s background}
.primary-btn{background:var(--accent);color:#fff;box-shadow:0 10px 24px rgba(15,23,42,.15)} .primary-btn:hover,.ghost-btn:hover,.guest-service:hover,.filter:hover{transform:translateY(-1px)}
.ghost-btn{background:#fff;border:1px solid var(--line);color:var(--text)}
.soft-tag{padding:8px 12px;border-radius:999px;background:var(--gold-soft);color:#916c33;font-size:12px;font-weight:700}
.inline-error{margin-top:12px;color:#b45309;background:#fff7ed;border:1px solid #fed7aa;padding:12px 14px;border-radius:14px;font-size:14px}
.notice-ok{margin-top:12px;color:#047857;background:#ecfdf5;border:1px solid #a7f3d0;padding:12px 14px;border-radius:14px;font-size:14px}
/* auth */
.auth-shell{max-width:1180px;margin:0 auto;min-height:100vh;display:grid;grid-template-columns:1.05fr .95fr;gap:28px;align-items:center;padding:32px}.auth-panel,.auth-aside-card{background:rgba(255,255,255,.86);backdrop-filter:blur(8px);border:1px solid rgba(232,235,239,.9);box-shadow:var(--shadow);border-radius:30px}.auth-panel{padding:34px}.auth-copy h1{margin:8px 0 10px;font-size:42px;line-height:1.05}.auth-copy p{margin:0;color:var(--muted);font-size:15px;max-width:560px;line-height:1.7}.auth-form{margin-top:24px;display:grid;gap:14px}.auth-form label{font-size:13px;font-weight:700;color:#374151}.auth-form input{padding:16px 18px;border:1px solid var(--line-strong);border-radius:16px;background:#fff}.auth-aside{display:flex;justify-content:center}.auth-aside-card{padding:32px;min-height:360px;display:flex;flex-direction:column;justify-content:center;background:linear-gradient(180deg,#ffffff,#fafafa)}.auth-aside-card h2{font-size:30px;line-height:1.15;margin:4px 0 20px}.auth-aside-card ul{margin:0;padding-left:18px;color:var(--muted);line-height:2}
/* admin */
.admin-topbar{position:sticky;top:0;z-index:20;display:flex;align-items:center;justify-content:space-between;gap:20px;padding:18px 28px;background:rgba(255,255,255,.92);backdrop-filter:blur(10px);border-bottom:1px solid var(--line)}
.top-nav{display:flex;gap:8px;flex-wrap:wrap}.top-nav a{padding:10px 14px;border-radius:999px;color:var(--muted);font-size:14px;font-weight:600}.top-nav a:hover{background:#fff;border:1px solid var(--line);color:var(--text)}
.admin-shell{max-width:1320px;margin:0 auto;padding:28px}.hero-card,.panel,.metric-card{background:var(--surface);border:1px solid var(--line);box-shadow:var(--shadow);border-radius:var(--radius)}
.hero-card{padding:30px;display:grid;grid-template-columns:1.35fr .9fr;gap:22px;align-items:end}.hero-card h1{font-size:44px;line-height:1.05;letter-spacing:-.03em;margin:0 0 12px}.hero-card h1 span{color:#8d6a2f}.hero-card p{max-width:700px;color:var(--muted);line-height:1.75;margin:0}.hero-meta{display:grid;grid-template-columns:1fr;gap:12px}.hero-meta-card{border:1px solid var(--line);background:var(--surface-soft);border-radius:18px;padding:16px 18px}.hero-meta-card small{display:block;color:var(--muted-2);margin-bottom:8px}.hero-meta-card strong{font-size:15px}.dot-online{display:inline-block;width:9px;height:9px;background:var(--green);border-radius:50%;margin-right:8px;vertical-align:middle}
.stats-row{display:grid;grid-template-columns:repeat(4,1fr);gap:18px;margin:22px 0}.metric-card{padding:22px}.metric-card small{display:block;color:var(--muted);font-weight:600;margin-bottom:12px}.metric-card strong{display:block;font-size:42px;letter-spacing:-.04em}.metric-card span{display:block;margin-top:8px;color:var(--muted-2);font-size:13px}
.panel{padding:24px;margin-bottom:22px}.panel-head{display:flex;justify-content:space-between;align-items:flex-start;gap:14px;margin-bottom:18px}.panel-head h2{margin:0;font-size:28px;letter-spacing:-.02em}.panel-head p{margin:8px 0 0;color:var(--muted)}
.filter-row{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:18px}.filter{border:1px solid var(--line);background:#fff;color:var(--muted);padding:10px 14px;border-radius:999px;font-weight:600}.filter.active{background:var(--accent);color:#fff;border-color:var(--accent)}
.request-list{display:grid;gap:14px}.request-card{border:1px solid var(--line);background:var(--surface-soft);border-radius:20px;padding:18px}.request-head,.request-foot{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.request-head{margin-bottom:12px}.request-message{font-size:15px;line-height:1.7;color:#1f2937;margin-bottom:14px}.room-pill,.service-pill,.status-pill{display:inline-flex;align-items:center;padding:8px 12px;border-radius:999px;font-size:12px;font-weight:700}.room-pill{background:#eff6ff;color:#1d4ed8}.service-pill{background:#f3f4f6;color:#374151}.status-pill{margin-left:auto}.status-new{background:var(--amber-soft);color:#b45309}.status-progress{background:#eff6ff;color:#1d4ed8}.status-done{background:var(--green-soft);color:#047857}.request-foot{justify-content:space-between}.request-foot small{color:var(--muted-2)}.status-select{padding:11px 14px;border:1px solid var(--line-strong);border-radius:12px;background:#fff;color:#111827}.empty-state{text-align:center;padding:54px 12px;color:var(--muted-2)}
.qrgrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(180px,1fr));gap:16px}.qrcard{border:1px solid var(--line);border-radius:20px;padding:18px;text-align:center;background:var(--surface-soft)}.qr-number{font-size:13px;font-weight:800;letter-spacing:.08em;text-transform:uppercase}.qrcard img{width:138px;margin:16px auto}.qrcard a{font-size:13px;color:#7c5d2c;font-weight:600}
/* guest */
.guest-clean{background:#f5f7fa}.guest-shell{max-width:540px;margin:0 auto;min-height:100vh;background:#fff;box-shadow:0 14px 40px rgba(15,23,42,.08)}.guest-header{display:flex;justify-content:space-between;align-items:center;padding:22px 22px 0}.guest-room{padding:10px 14px;border-radius:999px;background:#f8fafc;border:1px solid var(--line);font-size:13px;font-weight:700}.guest-hero-white{padding:22px}.guest-hero-white h1{margin:0 0 10px;font-size:40px;line-height:1.05;letter-spacing:-.04em}.guest-hero-white h1 span{color:#8d6a2f}.guest-hero-white p{margin:0;color:var(--muted);line-height:1.75}.hotel-inline{display:inline-flex;align-items:center;gap:10px;margin-top:18px;padding:12px 16px;border:1px solid var(--line);border-radius:999px;background:#fcfcfd;color:#374151;font-size:14px}
.guest-main{padding:0 22px 24px}.services-panel,.guest-form{background:var(--surface);border:1px solid var(--line);box-shadow:var(--shadow);border-radius:24px;padding:22px}.services-panel{margin-bottom:18px}.guest-services{display:grid;grid-template-columns:1fr 1fr;gap:12px}.guest-service{border:1px solid var(--line);background:#fff;border-radius:20px;padding:16px;text-align:left;display:flex;flex-direction:column;gap:8px;min-height:120px}.guest-service.chosen{border-color:#d6b27d;background:#fffcf6;box-shadow:inset 0 0 0 1px rgba(200,164,106,.2)}.service-icon{font-size:26px}.service-name{font-size:15px;font-weight:700}.service-helper{font-size:12px;color:var(--muted-2)}.icon-btn{width:40px;height:40px;border-radius:50%;border:1px solid var(--line);background:#fff;font-size:24px;line-height:1}.guest-form[hidden]{display:none}.guest-form label{display:block;margin-bottom:8px;font-size:13px;font-weight:700;color:#374151}.guest-form textarea{width:100%;min-height:140px;border:1px solid var(--line-strong);border-radius:16px;padding:16px;resize:vertical;background:#fff}.guest-footer-premium{padding:20px 22px 26px;color:var(--muted);display:flex;justify-content:space-between;align-items:center;border-top:1px solid var(--line)}.guest-footer-premium div{font-weight:800;letter-spacing:.12em;text-transform:uppercase;font-size:12px}
@media (max-width:1080px){.auth-shell{grid-template-columns:1fr}.hero-card{grid-template-columns:1fr}.stats-row{grid-template-columns:repeat(2,1fr)}}
@media (max-width:780px){.admin-topbar{padding:14px 18px;flex-wrap:wrap}.admin-shell{padding:16px}.hero-card{padding:22px}.hero-card h1{font-size:34px}.panel-head h2{font-size:24px}}
@media (max-width:560px){.auth-shell{padding:16px}.auth-copy h1{font-size:34px}.guest-services{grid-template-columns:1fr}.stats-row{grid-template-columns:1fr 1fr}.request-foot{align-items:flex-start;flex-direction:column}.guest-hero-white h1{font-size:33px}}
@media (max-width:420px){.stats-row{grid-template-columns:1fr}.guest-header,.guest-hero-white,.guest-main,.guest-footer-premium{padding-left:16px;padding-right:16px}.guest-footer-premium{flex-direction:column;align-items:flex-start;gap:8px}}

.qr-actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.qrcard .qr-download{display:block;margin-top:12px;color:#475569}.qrcard a{display:block}.qrcard img{image-rendering:auto;background:white;padding:4px;border-radius:8px}.qr-actions .ghost-btn{font-size:12px;padding:10px 16px}

/* NFC Africa V4 bilingual premium */
.brand-badge{background:#fff;box-shadow:none;border:1px solid #e8e2d9}.brand-badge img{width:25px;height:25px}.guest-clean,.premium-body{background:#fff}.guest-shell{box-shadow:0 0 50px rgba(21,21,21,.045)}.guest-hero-white{padding-top:34px}.guest-hero-white h1{font-family:Georgia,serif;font-size:44px;font-weight:400;letter-spacing:-.045em}.guest-hero-white h1 span{color:#9d7848}.guest-service{min-height:126px;border:1px solid #eae7e2}.guest-service:hover{border-color:#c2a782;box-shadow:0 8px 20px #40321b10}.service-icon img{width:31px;height:31px;display:block}.service-helper{color:#a39072}.guest-tools{display:flex;align-items:center;gap:8px}.guest-tools select,.admin-controls select{padding:9px 12px;border:1px solid #e6e0d7;border-radius:12px;background:white;color:#332f2a;font-size:12px;font-weight:600}.guest-room{white-space:nowrap}.admin-topbar{box-shadow:0 1px 5px #00000004}.panel,.metric-card,.hero-card{box-shadow:0 9px 28px #12121208}.hero-card h1{font-family:Georgia,serif;font-weight:400}.primary-btn{background:#262521}.primary-btn:hover{background:#5c492f}@media(max-width:700px){.admin-controls{order:3}.top-nav{order:4;overflow-x:auto}.guest-hero-white h1{font-size:35px}}